Have We Contacted You?


If so, we believe there is a genuine error on your business rates. 

We adhere to The Institute of Revenues, Rating and Valuation (IRRV) Code on Marketing Practice for Rating Services and we only contact Ratepayers if we have evidence that points to erroneous charges applied to the Non-Domestic Rates on one or more of your commercial properties.

Reasons we may have contacted you :

  • We may have completed a successful audit for a client that has resulted in a refund and we believe this same error could be applied to you business rates.
  • We will contact you if an investigation we have carried out has tells us that you may have paid incorrect rates on your commercial property.
  • We will contact you if we have detected mistakes made through human error.
  • We will contact you if we have found your rates have not been amended due to new legislation changes.